Cancellations made within 24 hours of arrival may incur one night’s accommodation charge, subject to rate type and booking terms.
Yes, we offer a range of booking options. Please review the booking terms at the time of reservation.
Yes, visit our website for the latest deals, including our Half Price Weekend Getaway and seasonal packages.
A valid credit card is required to guarantee your booking.
Check-in is from 2:00 PM, and check-out is by 10:00 AM.
Yes. Please contact us ahead of your stay — we’ll do our best to accommodate requests based on availability.
A valid photo ID such as a driver’s licence or passport is required.
Choose from three Accor styles — Novotel, Mercure & Ibis Darwin Airport Resorts — featuring newly refurbished rooms, tropical villas, and pool-view suites to suit every traveler.
Yes, available at Novotel and must be requested in advance.
Cots are complimentary. Rollaway beds are available at an additional fee.
Yes, all rooms are fully air-conditioned for your comfort.
Yes, free high-speed Wi-Fi is available throughout the resort.
Complimentary guest parking is provided in the hotel car park across the street from Novotel. Please present your ticket at reception for validation.
The swimming pool is open daily from 6:00 AM until 7:00 PM.
Yes, the fitness centre is available 24 hours a day and accessible with your room key.
No, there is no spa on-site.
The resort features two signature venues — Poolhouse Bar & Kitchen, offering Californian-inspired dining, and Splash Café, serving casual poolside bites and drinks.
Reservations are recommended, however walk-in guests are welcome.
Yes, our menu includes gluten-friendly and vegetarian options. We are also happy to cater to special dietary requirements with prior notice.
Buffet breakfast inclusions vary depending on the booking type, so please check your reservation details carefully when booking. Breakfast can also be added to your rate upon check-in. Our buffet breakfast is priced at AUD $40 per person, and children under 12 dine free when accompanied by a paying adult.
Yes, room service is available daily during operating hours.
Yes, our resort is family-friendly and offers a comfortable stay experience for guests of all ages.
Yes, we offer a range of family-friendly facilities and activities for children, including a kids’ pool and playground area, providing fun and enjoyable experiences for our younger guests.
Yes, high chairs and cots are available upon request. We recommend arranging these in advance to ensure availability during your stay.
Guests can enjoy a range of experiences during their stay, including the Gurumbai Cultural Trail, a unique cultural experience located near the resort. Please visit our Reception team for more information and assistance with arrangements.
Yes, our team would be delighted to assist you with tour arrangements and provide recommendations for local experiences. Please visit our Reception team for more information and to explore the available options.
The resort is conveniently located near a variety of local attractions and experiences. For more information and recommendations on things to see and do, please visit our See & Do page or speak with our Reception team during your stay.
Located just minutes from Darwin Airport.
Yes. No booking required. If you would like to use our on-demand shuttle bus, please call us at +61 (0)8 8920 7800 or +61 (0)438 888 213.
The pickup point is located outside the automatic doors, in the UBER Pick-up Zone. For drop-off, you can arrange this at our reception.
Yes, a bus stop is located approximately 200–300 metres from the resort.
Yes, available upon request.
Yes, we offer accessible rooms designed to provide comfort and convenience for our guests. Advance reservations are recommended to ensure availability and to best accommodate your needs.
Yes, our resort facilities are wheelchair accessible. We recommend advising us in advance so we can assist with any specific requirements and ensure a seamless experience during your stay.
We offer accessible accommodation and facilities to support guests with mobility requirements. Should you require any additional assistance or specific arrangements, please let our team know prior to arrival so we can make the necessary preparations.
All guest rooms are non-smoking. However, designated smoking areas are available throughout the resort for guests’ convenience.
Yes, we welcome pets in selected rooms at the resort. As pet-friendly rooms are limited, advance arrangements are required. Please contact our team prior to your stay to confirm availability and any applicable requirements.
We accept a variety of payment methods, including cash, credit/debit cards, and Apple Pay for your convenience.
No, our resort is not cashless. Guests are welcome to make payments using cash or other accepted payment methods.
Our culinary team is committed to reducing food waste through thoughtful production planning, responsible sourcing, and carefully tailored menu offerings. We continuously strive to minimise waste while delivering a memorable dining experience for our guests.
More than 25% of our menu features plant-forward selections, reflecting our commitment to offering more sustainable dining choices. We continue to explore ways to reduce the use of animal-based products while creating delicious and diverse culinary experiences.
Guests can support our sustainability efforts by choosing to participate in our towel and linen reuse program by placing the designated sign when a change is not required. To help reduce waste, single-use amenities are provided upon request only. Every small action helps us create a more sustainable stay experience for all guests.